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Visit the CODE Compliance Hub at the London Dentistry Show.

FREE to attend! Friday 13th and Saturday 14th September 2019. Olympia London. Click to see the Agenda.
The CODE Compliance Hub at the London Dentistry Show

FREE to attend- Friday 13th and Saturday 14th September 2019 | Olympia London

Compliance requirements are constantly evolving. From recent changes in CQC and GDC Standards to changes in employment law, health and safety, sharps regulations and more. Visit the Compliance Hub to listen to speakers who will ensure you have a good update on current issues.

  • Passing a CQC inspection
  • Being well-led
  • Managing team absence
  • Leadership
  • Team behaviour

Who’s it for?
The event will be useful for Practice owners, managers and senior healthcare professionals.  

The Schedule


CQC – Making a Difference
09:30 – John Milne

5 Essentials to Pass CQC Inspection
10:45 – Alex O’Neill

The Total HR Update
12:00 – Karen Penfold

Compliance Leaders Q&A Panel
14:00 – Lisa Bainham (ADAM), John Milne (CQC)

New Principles in Complaint Handling
15:15 – Amit Rai

Register FREE


Meet the CQC Inspector
09:45 – Sandra Smith

Managing Team Absence Effectively
11:00 – Karen Penfold

The New Well-led – CQC KLOEs in 2019
12:15 – Alex O’Neill

13:45 – Chris Barrow

Cracking the Code – Demystifying Team Behaviour
15:00 – Tracy Stuart

Register FREE
CODE Services

Meet Our Speakers

Alex O’Neill

Alex O’Neill is CODE’s Professional Service Manager and the Head of Compliance at iComply, leading the team on compliance consultancy, researching regulatory changes, creating templates and delivering CODE seminars. He is an experienced business coach and consultant and has advised a range of practices on the best strategies to achieve their goals.

Karen CODE

Karen Penfold

Karen Penfold is the Head of HR for CODE.  She has a busy role managing the Total HR service and team, providing daily HR advice and support to CODE’s member base of more than 3,000 practices. With additional skills and knowledge in contract management, Karen has expanded her HR development while working within various industries. Karen holds the CIPD Level 5 qualification in Human Resource Management and is currently studying towards her CIPD Level 7 qualification in Employment Law.

John Milne - CQC

John Milne
John qualified as a dentist from Leeds in 1980 and has worked mostly in general dental practice throughout his career. He has been involved with the politics of dentistry at both local and national level serving as LDC secretary for many years and more recently as Chair. At national level John has been a member of the General Dental Practice Committee of the BDA and was Chair from 2009-2015. Since April 2015 John has been the Senior National Dental Advisor to the CQC.


Amit Rai
Amit Rai is a General Dental Practitioner with a Dento-Legal background. A former GDC Fitness to Practice Committee Member and Dental Adviser. He is currently a senior advisor to CODE.

You can view all of our upcoming events here.