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The Good Work Plan

“The Good Work Plan” –  How Will This Impact You As An Employer?

Big changes to employment law and staff contracts are coming

There are 51 changes to how you manage staff and their contracts that are coming in April 2020, and you’ll need to start to prepare for them soon. These changes in how you employ people including employed, self-employed and agency workers such as agency nurses are a result of the Government’s Good Work Plan that comes into force next year. Fortunately the CODE HR team are already analysing the new requirements and preparing contracts and other necessary HR documentation. iComply will be updated with all of the latest contracts and HR templates as CODE creates them and Total HR members will be assisted in setting up the new requirements to make sure everything is in place at their practices before the new requirements come into force.

During 2017, the government commissioned the Matthew Taylor review of ‘Modern Working Practices’, the first review of its kind. The key purpose of the review was to look at how the UK labour market can adapt to new technologies, emerging business models and changing ways of working. The Taylor review made 53 recommendations, with the Government accepting the vast majority (51) of the recommendations made.

In December 2018 in response to the review, the government announced its ‘Good Work Plan’ involving a number of policy changes and new employment laws with the focus on protecting employees and those with ‘worker’ status. A ‘worker’ works under an employment contract and generally has to carry out the work personally; however it can be on a more casual basis, such as zero hours contracts. They have less employment rights than an employee. With the current political climate, Brexit has caused some delay to the formal introduction of any of the new legislation.

The overall aim of the plan is “to ensure that workers can access fair and decent work, that both employers and workers have the clarity they need to understand their employment relationships, and that the enforcement system is fair and fit for purpose”.

This will mean big changes for employers from 6th April next year. Although 2020 may seem a long way off, we would encourage Practice owners to use this time to prepare and make sure they will be able to meet the new requirements.  The CODE HR team are already talking to members about how they can prepare and the key changes that they need to be aware of. As it would be impossible to cover all 51 changes in one article, we have focused on a sample of the key changes that will take effect in 2020.

  • Extension of the right to written statement of particulars (i.e staff terms and conditions) to all workers, not just your employed team members
  • A written statement of particulars must be issued on the first day of employment (currently they have 2 months from start date)
  • There are new requirements for additional mandatory information that must be provided in the written statement of particulars.
  • Right for all workers to request a ‘more stable’ contract– this is similar to flexible working requests and will have an impact on Zero hours/irregular hours team members
  • More protection for agency workers, employers must provide every agency worker with a ‘key facts page’ and they will have a right to fairer pay and holiday entitlement

Further down the line the government will also be introducing a plan to improve the clarity of employment status, especially in light of recent high-profile cases, such as Uber and Pimlico.

With so many significant impending changes as a result of the Good Work Plan, we recommend that employers start thinking practically about how it will impact them.

Big legislative updates like these, where 51 recommendations are being implemented and all businesses, large and small, need to ensure they are fully up to date and compliant, really highlight why outsourcing your HR can be highly beneficial. With CODE Total HR and Employment law service you can rest assured that your contracts and policies will be set up correctly and you will have access to expert support as and when you need it.



A well-managed team is the backbone of a successful practice. Take the stress and doubt out of dealing with HR and employment law and focus on growing your business with CODE Total HR. We will look after your HR as well as you take care of your patients.

Join the CODE Total HR and Employment Law service before the 31st July and get 2 months free subscription, saving over £300!

For more information on CODE’s Total HR service visit or call the team on 01409 254 416